Case Studies

Parking Concepts Inc. Transforms Parking Across The City of Riverside

Apr 6, 2026
PCI go live with ExpressLane in the City of Riverside

Parking Concepts Inc. Transforms Parking Across The City of Riverside

Since going live in August 2023, Park Riverside has been redefining how residents and visitors experience parking across downtown Riverside.

Developed in partnership with the City of Riverside and Parking Concepts Inc. (PCI), Park Riverside brings together garages, surface lots, permits, and digital payments into one unified parking solution.

One Platform. Multiple Ways to Park

Park Riverside is powered by ExpressLane, enabling a single parking system with multiple ways to pay and park across the city.

Drivers can:

  • scan a QR code to start and pay for parking
  • use the mobile app for faster, repeat payments
  • purchase and manage permits digitally

All parking sessions, payments, and access are managed through one platform. This creates a consistent experience across locations while giving drivers the flexibility to choose how they park.

A Citywide Parking Experience Uplift

Park Riverside connects parking infrastructure across downtown into one ecosystem.

Instead of operating in silos, garages, surface lots, permits, and validations are now managed through a single system. This gives the city greater control over parking operations while making the experience simpler for users.

Enabling the ‘Parking Your Way’ Programs

With Park Riverside in place, the city has introduced initiatives like Parking Your Way, which offers 90 minutes of free parking across participating locations.

Because parking sessions are managed digitally, programs like this can be implemented and scaled easily across the city.

Supporting the Downtown Community

Park Riverside strengthens the connection between parking and local businesses.

  • businesses can validate parking for customers
  • visitors benefit from easier access to parking
  • downtown becomes more accessible and convenient

Strong Adoption Since Launch

Since August 2023, Park Riverside has seen strong adoption:

  • 292,000+ parking sessions processed
  • 87% of sessions completed via QR-based web payments
  • 19,600+ active mobile app users
  • 30,600+ permits sold
  • 104,000+ fully validated sessions

See How Riverside Did It

From fragmented systems to one unified platform, discover how Riverside transformed parking across the city.

👉 Download the full case study!

A New Standard for City Parking

Park Riverside shows how cities can move beyond fragmented systems and adopt a unified, digital-first approach to parking.

By combining one platform with multiple ways to pay and park, Riverside has created a more flexible, accessible, and community-focused parking experience.

Ready to Modernize Your Parking?

Looking to bring a unified parking experience to your city or facility?
Let’s talk.