AVA Agents: Built for Parking Operations
You’ve heard us talk about AVA, but what is AVA?
AVA is Get My Parking’s parking AI with a growing ecosystem of agents, each designed to support different parts of the parking journey. Powered by operational, transactional, and contextual intelligence, AVA is designed to support both operators and parkers across a wide range of parking interactions.
To break it all down, our team recently hosted a webinar explaining how AVA has evolved, the role each agent plays, and how we’re bringing AI into everyday parking operations.
Watch the Video
Meet AVA’s Agents
Each AVA agent is designed with a specific purpose in mind, helping bring intelligence to the people, processes, and workflows that power modern parking operations.
We have:
- AVA Ops Agent – Operations Intelligence
- AVA Snap Agent – Receipt Validation
- AVA Lane Agent – Parker Support At the Lane
- AVA Vision Agent – Vehicle Recognition
AVA Ops Agent
How do parking teams go from issue to resolution faster? They ask AVA Ops Agent!
AVA Ops Agent helps teams investigate operational issues, guide parking teams through admin tasks, and streamline support. Admins can ask questions about sessions, payments, permits, promotions, gates, or operational data, and get contextual answers instantly. From troubleshooting issues to creating validations, drafting support responses, and creating support tickets, AVA Ops Agent helps teams resolve operational concerns faster.
AVA Snap Agent
How do you make receipt validations faster? Let the parker do it with AVA Snap Agent!
AVA Snap Agent simplifies receipt-based parking validations using AI-powered receipt recognition. Parkers can upload a receipt, and AVA Snap automatically verifies receipt details against configured validation rules before applying the validation to the parking session. The agent can also detect duplicate, invalid, and fraudulent receipts. It can also adapt to different merchants and validation programs. By automating verification and reducing manual review, AVA Snap processes validations more efficiently while creating a faster, self-service experience for parkers.
AVA Lane Agent
Parker has a question? Let AVA Lane Agent guide them through it.
AVA Lane Agent provides 24/7 multilingual conversational support directly at the kiosk or lane, helping parkers get answers and resolve issues in real time. Trained specifically for each location, it understands site-specific rates, parking rules, validations, permits, integrations, and operational policies to deliver accurate guidance exactly when parkers need it.
AVA Vision Agent
Incorrect plate reads? Let AVA Vision Agent connect the dots.
AVA Vision Agent powers intelligent vehicle recognition and session matching across the parking journey. Using AI-powered license plate recognition and vehicle intelligence, it helps identify vehicles, match parking activity, and improve session accuracy. It creates AI-generated vehicle identifiers when plates cannot be read, helping fix mismatches and accurately apply parking charges or benefits assigned to the license plate.
With all of this, AVA is now:
- Purpose-built for parking operations, workflows, and real-world interactions.
- Understands context to deliver smarter guidance, investigations, and recommendations.
- Adapts to your unique parking environment, business rules, rates, and workflows.
- Drives efficiency and helps reduce manual work, improve visibility, automate tasks, and enhance parker experiences.
- Continuously learning and expanding to support more parking challenges and operational needs.
Curious to learn more about AVA? Contact us for a demo.