Manage Parking Operations Remotely with ExpressLane

Stay in control of your parking operation, wherever you are.

What happens when a lane needs attention, a parker needs help, or a lot is filling up, and your team isn’t there? You need more than visibility. You need a way to take action. ExpressLane gives parking teams remote control over lane activity, capacity, access, customer support, equipment, and parking data. 

Our team recently hosted a webinar and covered all the possibilities. Take a look.

Take Control of Your Parking Operation

ExpressLane is GMP’s vision-based AI-PARCS that automates parking from entry to exit. But it also gives operators the tools to manage what’s happening across their parking operation without needing to be physically on-site.

• Manage Lane Activity: See what’s happening across your lanes in real time. Monitor lane activity, check LPR reads, resolve issues, control gates and doors, and access stored lane images when you need to investigate what happened.
• Manage Capacity as Demand Changes: Keep track of live occupancy and manage capacity remotely. Set capacity limits, open or close parking, pause parking, turn capacity enforcement on or off, and see where available spaces are being used.
• Control Who Can Enter: Manage transient and monthly parking access at the lane level. Restrict transient parking when needed, keep monthly parkers moving, and communicate directly through the kiosk.

Resolve Parking Issues Without Being On-Site

• Help Parkers Remotely: The Customer Support Module lets your team look up vehicles, parking sessions, payments, and parking activity without being on-site. View session details and live lane camera feeds, create or end sessions, issue refunds, verify actions, manage unclaimed sessions, and resend receipts or invoices.

Know When Something Needs Attention

ExpressLane helps operators stay on top of equipment and operational issues without waiting for someone to be at the facility.

• Monitor Your Parking Equipment: Check gate status, loop activity, and other equipment from the Admin Dashboard. Operators can also control gates remotely when action is needed.
• Get Alerts When Something Goes Wrong: Stay informed when gates, cameras, pay stations, or other systems go offline or encounter errors. Alerts can be sent through email, Slack, or SMS so your team knows when something needs attention.

See What’s Happening Across Your Parking Operation

• Get a Clear View with GMP IQ: GMP IQ brings parking data together so operators can understand revenue, sessions, permits, validations, and parker activity across locations. Compare performance across cities, regions, or individual locations, then drill down into the details.
• Support On-Site Enforcement: Enforcement Reports give teams access to parking data for on-site enforcement and notice processing, while API and integration capabilities help connect that data with other systems.

Bring Parking AI Into Your Operations

• Put AVA to Work: ExpressLane is part of GMP’s Parking AI ecosystem, powered by AVA. AVA brings AI agents into parking operations to help teams monitor, understand, and respond to what’s happening across their facilities.

With remote monitoring, control, customer support, alerts, and operational insights in one place, ExpressLane gives parking teams more ways to manage what’s happening without being tied to the site. Deploy it at your location and manage your parking operations conveniently. 

Get in touch with us to learn more.