Welcome Chris Walters! Get My Parking’s New Director of Customer Success, NA3 min read
Reading Time: 3 minutesAt Get My Parking, we’re always looking for ways to elevate customer success and innovation in the mobility industry. That’s why we’re thrilled to welcome Chris Walters as our new Director of Customer Success for North America!
Chris is a US Veteran with over a decade of experience spanning hospitality, parking management, and emerging technology. His career has been defined by operational excellence, business growth, and a deep commitment to customer success—making him the perfect fit for our mission to transform parking with smart, seamless solutions.
A Strong Industry Background
Chris began his journey at Denver International Airport, working with a private operator at one of the busiest locations in the country. His leadership in customer service and revenue growth quickly set him apart, leading to improved processes and higher customer satisfaction. Transitioning into a more technology-driven role, Chris spearheaded the adoption of data analytics and parking compliance solutions, helping businesses streamline operations and enhance the overall customer experience.
Now, at Get My Parking, Chris will work closely with our clients, product teams, and partners to drive the adoption of our IoT-based parking solutions, ensuring continued success and innovation across North America.
Exciting Times Ahead
“In my experience, Get My Parking is the preeminent technology leader in our industry. I am thrilled to be blending my professional and operational capabilities, coupled with my passion for people and technology, in collaboration with GMP’s rapidly expanding list of distinguished clientele. The firm’s infinite investment in human capital, skilled development resources, and innovation is truly unsurpassed. With an emphasis on process improvement and operational excellence, together, we will navigate our industry’s ever-changing paradigms, fostering location and revenue growth, one operation at a time.”
– Chris Walters, Director of Customer Success, NA
Steve Resnick, President of GMP North America, shared his enthusiasm for Chris’s appointment:
“Chris’s service-minded approach, equitable demeanor, and practical experience in parking management and technology make him the ideal ambassador to help our Company and clients navigate the complexities of today’s urban mobility landscape. Bringing Chris into this role enables us to move Chris Cognetta, his predecessor, over to support our VAR initiative in a dedicated ‘partner success’ capacity, underscoring GMP’s commitment to bringing top-tier talent into our organization and highlighting our confidence in the ability of these two industry professionals to nurture GMP client and partner success, respectively.”
Looking Forward
“At Get My Parking, we are reshaping the industry through the use of our innovative suite of AI-driven software solutions,” said Chirag Jain, CEO. “With Chris Walters joining our team and his stewardship in service and support of our clients, we will capitalize on GMP’s core differentiators to drive client success and revenue growth, now and into the future.”- Chirag Jain, CEO
Please join us in welcoming Chris Walters to the Get My Parking team!
