Meet Bric Fraser, GMP’s New Director of Customer Success, North America
Get My Parking is excited to bring in a new leader to help us elevate how we support our customers. Please join us in welcoming Bric Fraser as our Director of Customer Success for North America!
With over 20 years of experience across parking operations, technology, and client engagement, Bric brings the leadership and insight to help our clients succeed in today’s complex parking landscape.
A Proven Leader in Parking and Mobility
Bric’s extensive career covers public and private sector parking, hospitality, event management, and mobility technology integration. He’s led initiatives that drove tens of millions of digital transactions, helped organizations adopt new tech seamlessly, and made complex systems more manageable and effective. Now, he’s bringing all that expertise to Get My Parking.
As Director of Customer Success, Bric will lead key client initiatives across North America, focusing on driving platform adoption, maximizing value, and delivering tailored support that meets each client’s unique goals.
“Bric has spent his career helping clients succeed in some of the most complex and demanding operating environments. He knows how to align people, processes, and technology to make things simpler—not harder—for the firms and teams we support. That’s the kind of leadership we need as we scale our customer success capacities and stay deeply engaged in solving the unique challenges our clients face every day.”– Joe E. Mollish, Vice President, Customer Success, North America
That’s exactly why we’re excited to have him on board. Joe himself is just as energized.
“Bric’s leadership strengthens our ability to deliver impact where it matters most—at the point of execution, with our clients, at their locations. He brings sharp operational instincts, deep credibility in the market, and the trust of partners who rely on GMP to solve real challenges. He’s the kind of leader who makes everyone around him better—and ensures our clients get results they can see and act on immediately.” – Steve Resnick (PTMP), President, North America
“Customer Success isn’t just a department—it’s a foundational mindset and the engine behind every strong partnership. Joining Get My Parking at this transformative stage of growth is a rare industry opportunity. This is a team that understands how to balance AI-powered innovation with real-world execution, and I’m grateful to be working alongside our clients and partners to ensure every deployment creates instant and long-term value for them.” – Bric Fraser, Director of Customer Success, North America
What This Means for You
At Get My Parking, customer success isn’t just a department—it’s a mindset. Bric’s arrival strengthens our commitment to being more than a software provider—we’re your partner in navigating today’s parking and mobility challenges. His focus is on ensuring every deployment delivers measurable impact tailored to your unique needs.
“Bric brings the rare combination of technical fluency, operational insight, and customer-centric leadership that defines our next phase of growth. His ability to turn complex challenges into meaningful outcomes for our clients makes him a critical addition to our North American leadership team. As we expand our reach and evolve our platform, Bric’s presence ensures we stay relentlessly focused on execution, value creation, and long-term partnership.”– Chirag Jain, CEO, Get My Parking
Let’s Grow Together
This is another exciting step in our journey to transform parking and mobility together. With Bric’s leadership, we’re better positioned than ever to support our partners in a rapidly evolving industry.
Welcome to the team, Bric!
Want to learn more about how Get My Parking is redefining smart parking? Visit us at getmyparking.com.